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How do I adjust the sensitivity of my Loop Detector?

If your Loop Detector is not recognizing vehicles when they pull up to the ordering point, or if you're having problems with the detector being too sensitive. Please use the steps below to adjust the sensitivity.

What do the numbers in the SENS window mean?

The SENS window displays the detector sensitivity reading for the Drive‐thru loop. A value of zero means no car is present over the loop. When a car is over the loop, the number reflects the current sensitivity level — you want this number to read around 4 for reliable detection.

How do you set the SENS sensitivity level?

Set the sensitivity to a minimum of 4 using the up and down buttons on the detector unit (range: 1–9). For best results, calibrate while a car is positioned over the loop.

  1. Position a car in the Drive‐thru lane directly over the loop.
  2. Press the up or down button to set the SENS value to 4.
  3. Increase the value one step at a time until the detector registers the car consistently.