The Howard Company offers a flexible installation program for any product we sell! We also provide installation services for equipment purchased from other sources. We are your one source from the start of your restaurant or retail equipment search to signing off the project completion with the installer.

The installation process has several stages. Download our Drive-Thru Installation Timeline to get a feel for the steps. We want to be sure you are happy with your product and satisfied it will operate in every way to meet your expectations. We know that well-managed drive-thru installations are a big part of that your satisfaction.

FAQ about the Scope of Work Process

Why do you need so much information so early?
Due to many factors, the more information we have up front, the better. Because of persistent labor shortages in skilled trades, in order to meet your timeline we need to reserve time with our partners to do your work well in advance.

Why doesn't The Howard Company pull the permits?

Simply put, we are not in your area. If you have a general contractor or sign company, they may do it for you. Make sure you check with them early on, so the project does not get held up.

What if my dates change?

We recognize that things change. The key is to let us know as soon as something changes. If we have an installation appointment scheduled it is especially important to let us know as you will be charged for the trip, even if the installer turns around and leaves.

Why do you need to know the IT person?

If you have digital screens, we need to discuss the setup for connecting them to the internet. We have specific data requirements, and if we can get with the IT person, we can make sure IT infrastructure will support what is needed for the screens to be updated and supported.

Click here to see a timeline flowchart of our installation process.

Through our alliance with a national installation firm, we have a nationwide network of installation professionals available to work on large or small jobs. We have experience with indoor and outdoor product installations. Projects can vary from large chain rollouts, to test market programs, to one-time single-location installations. Our job is to help make sure the job is completed on time with the least disruption possible.

Field Data Collection & Management

The Howard Company works with a nationwide network of installers through our alliance with a national installation group. Unique to the group is their ability to give us real-time data on installs anywhere in the United States. Customers are provided user names and passwords to access information dedicated to their projects.

On multi-location installations, the site helps keep users organized and up-to-date on progress with:

Capacity to upload site plans, permits, and other documents
Installation with timelines and checklists by location
Recap page and percentage completion
Completion images

The Howard Company can furnish installation services for:

Multi-unit/nationwide product rollouts
Single locations
Digital drive-thru and static drive-thru, including canopies, clearance bars, preview boards, directional signs, and timing systems
Indoor digital displays and menu boards
Indoor illuminated or magnetic menu boards
Window graphics and decor

We would be pleased to design a plan for your unique needs. Contact us to see what we can do for you!

Our internal team not(ed) the successful collaboration between ZFI and you guys. I know both Katherine and I have appreciated all the work, planning and responsiveness you’ve provided to us through the project. Another big plus for our team was having access to your portal as a reference when speaking to the stores and Licensees. Thanks so much for allowing us to utilize that system as well...

- Jill Turner, Director of PMO, Zaxby's Franchising, Inc.

We chose Howard because of their ability to keep us updated every day on the status of our project installations

-Representative of a nationally recognized bank when The Howard Company was asked to rebrand recently purchased branches with their new identities.

Access to the data management tool helped cement our decision to work with Howard when we needed to update stores state-wide with new POP materials.

-Representative of a large state lottery concern

FAQ about the Scope of Work Process

Field Data Collection & Management

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The Howard Company