Return Policy


Return Authorization Considerations
  1. Return request received within 90 days of date of invoice.
  2. Product is new, unused and in original packaging.
To Return Product
  1. Call your Account Manager at 1-800-782-6222 and request a Return Authorization Number.  The Return Authorization Number MUST be written on the outside of EVERY package and referenced on all return documents. Any shipment received at The Howard Company without the Return Authorization Number will be returned to the sender FREIGHT COLLECT.
  2. Ship returned product to The Howard Company FREIGHT PREPAID.

The Howard Company
1375 N. Barker Road
Brookfield, WI 53045

Returned Product Acceptance & Account Credit
  1. Product will be inspected at The Howard Company for Return Authorization Number, new, unused condition, and original packaging. If conditions are not met, product will be returned to sender FREIGHT COLLECT.
  2. Credit - LESS THE 25% NET INVOICE RESTOCKING FEE - will be issued to the account within 30 days of returned product acceptance.