Order Confirmation Systems

Order Confirmation Systems

What is an order confirmation system (OCS)?

An order confirmation system offers restaurants the ability to showcase orders on drive-thru menu boards for customers to review. There are many advantages that come along with utilizing an order confirmation system, including:

• True ROI Model:
  • Order confirmation systems eliminate the amount of time that is spent verbally reviewing orders with customers.
  • Cars can be served faster, resulting in more orders taken and a better drive-thru experience.
  • Less items are comped. Correct orders mean fewer mistakes and not having to waste food, beverages, and supplies.
• Enhanced Guest Experience:
  • Customers can double-check what they ordered. This establishes trust and keeps customers returning for more!
• Order Confirmation Systems Integrate With POS Solutions:
  • PAR Brink
  • NCR Aloha
  • Spot On
• Two Types Of Order Confirmation Systems Are Available:
  • The Howard Company's OCS
    • Customizable:
      • Size of the Order Confirmation Area
      • Fonts
      • One or two columns of text
      • Trigger custom messages based on POS data
      • Full-screen takeover for order review
      • Dictionary feature keeps the line moving rather than reviewing orders at the pickup window

• • • The system is integrated with The Howard Company's digital drive-thru menu boards.
    • Stand-alone displays are compatible with our OCS.
    • One-time integration fee and license for each lane. A payment that is one and done!
    • Combine it with Navori for Windows Media Players!

• • Delphi Stand-Alone Solution