The Howard Company's Blog

Jean Jones

Jean Jones started in restaurant marketing in 1996 when she and her husband operated two fine dining restaurants in Wisconsin. After a detour into marketing for a real estate development firm, she returns to the restaurant industry with The Howard Company.
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Recent Posts

6 Questions Multi-Unit Restaurants Should Ask About Adding Drive-Thrus

September 5, 2019 / by Jean Jones posted in Drive-Thru, Restaurants

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You have decided to invest in installing drive-thru systems for your restaurants. Great! Having a drive-thru has many benefits. 

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Are Self-Ordering Kiosks a Revolution or a Disruption?

July 30, 2019 / by Jean Jones posted in Kiosk

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Every so often a new technology comes along that fundamentally changes the way we lead our lives. “The U.S economy is in the midst of a wrenching technological transformation that is fundamentally changing the way people sleep, work, eat, shop, love, read, and interact.” (Derek Thompson, The Atlantic).

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A Case for Digital Signage

June 12, 2019 / by Jean Jones posted in Digital, Indoor Menu Boards, Restaurants

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Something that we see all too often at The Howard Company is restaurants using digital signage to display static images. Imagine going out to eat and the digital menu board displays the exact same products, prices, and images day after day and week after week, without moving or changing. This, to put it bluntly, is a tremendous waste.

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Drive-Thru Equipment Explained in Fewer Than 140 Characters

May 14, 2019 / by Jean Jones posted in Drive-Thru, Drive-Thru Accessories

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You are wisely considering adding a drive-thru to your business. Considering the increasing demand for convenience, this is necessary for certain types of businesses. We understand that sometimes we use language that may not be quite as clear to our customers as we think. Hopefully, this glossary resolves that. Here are terms you will likely hear as you research what you need for your new drive-thru.

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Drive-Thru Accessories You Shouldn’t Do Without

October 9, 2018 / by Jean Jones posted in Drive-Thru

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Standing out from the crowded restaurant field often boils down to the smallest of details, not just about the food you offer, but also the customer experience.

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