Doug Watson, President and CEO of The Howard Company, discusses "Drive-Thru 2020+".
Matthew Johnson, Inside Sales Manager: North America West, talks about canopies and the importance of using them in your drive-thru systems.
Hospitality can be defined two ways (dictionary.com):
1. the friendly reception and treatment of guests or strangers.
2. the quality or disposition of receiving and treating guests and strangers in a warm, friendly, generous way.