As times change, The Howard Company quickly adapts with their customers, restaurant guests behaviors, and industry trends. Barriers and social distancing solutions are now essential for most retail businesses, especially restaurants. Doug Watson, President and CEO of The Howard Company, explains.
Doug Watson, President and CEO of The Howard Company, discusses "Drive-Thru 2020+".
Hospitality can be defined two ways (dictionary.com):
1. the friendly reception and treatment of guests or strangers.
2. the quality or disposition of receiving and treating guests and strangers in a warm, friendly, generous way.