Imagine the typical drive-thru restaurant layout - a box on a busy street, perhaps on a corner, an entry and exit driveway, a marked out drive-thru lane wrapping around the building, with the menu board towards the back and the payment and pick-up windows on the side. Next, imagine the typical drive-thru restaurant type - a QSR or a coffee shop. Now imagine that these descriptions do not fit your business. Drive-thrus are popping up in more and more places, in what a few years ago would have been considered very unconventional. Here are some examples:
Non-Traditional Drive-Thrus Popping Up Everywhere
November 3, 2021 / by Jean Jones posted in Drive-Thru, Convenience Stores, Restaurants, Expert Insights, Jean Jones
Why Are So Many Brands Showcasing Future Drive-Thru Designs?
March 9, 2021 / by Gary Kurtz posted in Drive-Thru, Restaurants, Gary Kurtz, Expert Insights
An intriguing public relations trend that many major restaurant chains have jumped on in the last few months is publishing images of their "drive-thru of the future." The renderings are sometimes flashy and futuristic, and the headlines tell the tale of 2020. But there is a lot more going on than what is indicated by the headlines.
Jean Jones: Omnichannel Strategy
February 25, 2021 / by Jean Jones posted in Digital, Restaurants, Expert Insights, Jean Jones
Imagine businesses combining their kiosk content, mobile content, and website content all into one software. Interacting with guests would seem much more simple.
Well, it is possible and it is a reality!
The Howard Company is now offering branded omnichannel ecosystems. Jean Jones, Marketing Director at The Howard Company, lists out some of the top benefits of omnichannel solutions.
Integrated Restaurant Ecosystems as an Engine to Accelerate Sales Growth Webinar
February 19, 2021 / by Jean Jones posted in Digital, Restaurants, Rod Clouser, Laura Paff, Expert Insights, Jean Jones, Webinar
The term 'omnichannel' is becoming widely used across many markets, including the restaurant industry. For restaurants, an omnichannel solution involves combining mobile apps, kiosk apps, and website apps into one software. It is organized and it allows for more efficient communication with guests.
Whether you operate a business that is fully utilizing omnichannel capabilities or hearing about it for the first time, it is important to understand how a branded omnichannel ecosystem can enhance customer experience and take a brand to the next level. In the 'Integrated Restaurant Ecosystems as an Engine to Accelerate Sales Growth' webinar below, The Howard Company and MENU Technologies AG talk about some of these advantages.
Webcast: Emerging Stronger
May 7, 2020 / by Jean Jones posted in Drive-Thru, Restaurants, Gary Kurtz, Curbside Pickup, Expert Insights
We recently hosted a webcast during which we spoke with industry leaders about their operations during the COVID-19 pandemic. Dana Abood from Rego Restaurant Group (Quiznos), Sean Sylvester from Black Gold Group (multiple concepts) and Scott Redler from Freddy's Frozen Custard & Steakburgers. Interestingly, their ideas are absolutely applicable for any business climate.
The webcast was moderated by Tim Hagen from Progress Coaching, and hosted by Gary Kurtz, our Vice President of Sales and Marketing.