An intriguing public relations trend that many major restaurant chains have jumped on in the last few months is publishing images of their "drive-thru of the future." The renderings are sometimes flashy and futuristic, and the headlines tell the tale of 2020. But there is a lot more going on than what is indicated by the headlines.
Gary Kurtz, Vice President of Sales and Marketing, talks about scaling your drive-thru and the importance of maintaining brand consistency across each location. Set your business up for success and consider these tips!